Coordinator Sales Configurator, Product Management

Position Title:

Coordinator Sales Configurator, Product Management

Employee Name:

-

Grade :

M07/M08

Department:

Product Management

Location:

Pune

Reports to:

Lead Product

Reported by:

ACG is the world’s only integrated pharma manufacturing solutions company. We are headquartered in Mumbai , India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains. We offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.

We have an opportunity in ACG Capsule / ACG Engineering / ACG Pharma Packaging / ACG Inspection of a   Coordinator Sales Configurator, Product Management

Providing Sales Configurator training to new users and refresher training to existing users.

Maintaining Sales Configurator for business units.

1. Primary responsibilities
2.  

Profile - CRM Power user 

1. Providing CRM training to new users and refresher training to existing users.

2. Maintaining records UpToDate in CRM for real time output.

3. Co-ordinating with Sales Support team to update the opportunities for sales review meetings.

4. Creating reports and dashboards as per business requirements.

5. User management for ACGE in CRM (co-ordination with HR)

6. Account management in CRM across ACG (co-ordination with finance & IT)

7. Opportunity management in CRM.

8. Resolving CRM related issues with the help of CRM Administrator through Issue tracker.

9. Creating Automation processes in CRM with help of Administrator.

10. Monitoring integration between SAP & CRM.

Profile – Sales Configurator

1. Providing Sales Configurator training to new users and refresher training to existing users.

2. Maintaining Sales Configurator for business units.

3. Uploading new products in system (co-ordination with respective Product Manager & Design team)

4. Updating existing products in system (Sales Text, Prices, pictures etc.)

5. Resolving sales users issues related to Sales Configurator.

6. Releasing monthly report on offer generated as per business rules.

7. Working on integration between Sales Configurator and SAP for generating Sales Order in SAP through Sales Configurator.

8. Working CRF Automation through Sales Configurator.

Internal Interfaces

External Interfaces

• Zonal Sales Heads
• Project Management Office (Product launch prioritisation and planning)

Vendors

Persona

Level

Competency

Level

Understanding of Product

Intermediate

Understanding of CRM Portal

Intermediate

Understanding of Sales Configurator

Intermediate

Problem Solving

Intermediate

Innovation

Intermediate

Cross Functional Team Working

Advanced

Drive for Consistent Results

Intermediate

Minimum Requirement

Desired

Level of Education

• B.E

MBA/PGDM Marketing

Experience

• 3 to 4 yrs

• 5 to 6 yrs