Head - Operations, Pithampur, ACG Capsules

Date: Oct 20, 2026

Location: Pithampur, India

Company: ACG

  1. Job Objective

 

  • To be accountable for delivering on plan for production, assets capacity, manufacturing costs while maintaining quality standards
  • To be responsible for adherence on the production plan, production output, product quality, and on-time delivery
  1. Primary responsibilities

Strategic and planning

  • Deliver on plan for production, assets capacity, manufacturing costs while maintaining quality standards
  • Monitor operations as per production plan and trigger corrective actions

Functional

Operations Management

  • Oversee all systems and processes around capsule manufacturing, packing and printing
  • Track and optimize productivity of the plant. Support the Operations Head and CI&TT head in implementing improvements
  • Ensure adherence to standards, metrics and performance targets to ensure effective return on assets
  • Ensure cost optimizations to the extent possible (gelatin wastage, power, water, and manpower) in operations
  • Ensure adherence to quality standards for all products and processes
  • Maintain budget volume of products as per plan and quality norms
  • Propose opportunities for increase in productivity in machines
  • Oversee inventory control of raw materials and finished good products

Resource Management

  • Oversee the resource allocation at the plant for optimum day-to-day operations
  • Ensure adherence to delivery on production plan, production output, product quality, and on-time delivery
  • Fully utilize assets to produce optimal results
  • Monitor machine running costs in the plant and ensure budgets are adhered to

Supply Chain Management

  • Ensure adherence of quality standards of key processes of purchase, logistics, planning and stores
  • Review and approve negotiated prices and terms with suppliers, vendors, or freight forwarders
  • Ensure timely dispatch as per sales order
  • Ensure appropriate follow up and escalation in case of delays in material delivery or in dispatch

EHS, Continuous Improvement, Maintenance and Engineering Services

  • Ensure continued compliance with environmental and safety laws and regulations
  • Review safety initiatives to promote and enhance safe workplace and the well-being of employees
  • Identify needs relating to improvements in safety/ergonomics and developing and implementing solutions to these issues
  • Review data and analyse the same to identify improvement opportunities
  • Ensure routine calibration and maintenance requirements of machines and systems are fulfilled.
  • Ensure the plant facility is fit and provide support/solutions when required.

Internal Processes

  • Collect and analyse data to find cost saving opportunities
  • Sign off on plant planning of resources and machines as required
  • Liaison with EHS head to ensure adherence to plant safety procedures
  • Liaison with Central SCM to understand the production requirements
  • Ensure correct plant resource allocation

People development

  • Take overall responsibility for people development initiatives and building up in-house capabilities for the employees in the department
  • Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members
  • Contribute towards development of talent for the department by providing subordinates with adequate exposure and growth opportunities to enable readiness for higher roles
  • Actively participate in HR initiatives to drive overall employee engagement and motivation
  • Support capability development programs of ACPL and by identifying and recommending the training areas 

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

  1. Key Result Areas
  • Production Plan vs actual
  • Capacity utilization
  • On-time delivery
  • Costs (actual vs budget) reduction
  • Number of quality issues
  • Completion rate of continuous improvement initiatives
  • On-time and on-plan operationalization of new products
  • Compliance of environmental, health and safety laws and standards
  • Adherence to maintenance standard procedures

 

 

  1. Key Interfaces

Internal Interfaces

External Interfaces

  • TT Team (Product operationalisation requirements, product Manuals)
  • Global Plant QAQC Head (Quality checks, validation, documentation support)
  • EHS (Compliance adherence)
  • Supply Chain (Raw material and order status adherence)
  • Quality & Regulatory Affairs (Quality checks, validation, documentation support)
  • HR (Trainings, capability development)
  • ACPL Customers (Understanding of future needs, showing facilities toc customers, managing visits)
  • Regulators (Compliance related)