- Executive & Administrative Support
- Manage the MD's calendar, appointments, meetings, and travel arrangements.
- Coordinate internal and external meetings, ensuring agendas, presentations, and supporting documents are prepared in advance.
- Prepare meeting minutes, track action items, and ensure timely follow-up with stakeholders.
- Handle correspondence, emails, and communication on behalf of the MD where appropriate.
- Manage expense reports, travel logistics, and other administrative requirements.
- Operations Coordination
- Coordinate with cross-functional teams to monitor operational priorities and ensure timely execution of key initiatives.
- Track business deliverables, project milestones, and operational action plans across departments.
- Maintain dashboards, MIS reports, and operational trackers for leadership review.
- Follow up with business leaders on pending actions, escalations, and deadlines.
- Support the planning and execution of leadership meetings, business reviews, and operational reviews.
- Strategic Support
- Conduct market, industry, and competitor research to support strategic decision-making.
- Assist in preparing business presentations, reports, and executive summaries for leadership discussions and Board meetings.
- Support strategic projects by coordinating with internal teams and external stakeholders.
- Analyse operational data and generate insights to aid business planning and performance improvement.
- Assist the MD in tracking strategic initiatives and ensuring alignment with business objectives.
- Stakeholder Management
- Act as a liaison between the MD and internal teams, senior leadership, customers, and external partners.
- Build strong working relationships across functions to facilitate effective communication and collaboration.
- Handle confidential information with professionalism and discretion.
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