Lead Application Engineering (Master Care)

Group Company

ACG ENGINEERING, PAM KANDIVALI 

The worlds only integrated pharma manufacturing solutions company.

With over 50 years of experience in pharma manufacturing, ACG demonstrates its internationally

recognized pharma expertise every day.

At ACG Engineering, we understand that although were in the business of making pharmaceutical equipment, were actually about saving lives and keeping families together. Thats why we take our machines so seriously. As part of the package, the customers receive best-in-class aftermarket service and customer support, along with sixty years of pharmaceutical manufacturing expertise and advice.

Our ranges include almost everything required to process and pack solid dosage medications. We are also willing to customize our machines (wherever possible) to even better suit the customer needs.

Primary Responsibilities

    Strategic and planning

Planning for executing on-time delivery , review and control of Master care documents.
Participate/Contribute in continuous improvement of Master care Documentation
Functional

Core

Creation, Updation & Release of Masters Documents
Change Controls with change records for technical Documentation.
Responsible for timely, accurate and efficient preparation and management of documents
Maintaining Instrumentation and Electronics Data management along with updation of pneumatics & P&ID diagrams.
Defining Life cycle of Documents from digitizing hard copy of documents to Soft Version.
Oversee documents/record keeping systems for storage, tracking and retrieval of information and materials.
Archive or dispose records where applicable with the approval of higher authority in compliance with policies and procedures.
Create and maintain a master list consisting of all controlled documents.
Maintain active register for distribution / usage of controlled documents.
Internal process:

Lead for CAPA action on CFT feedback
People development

Drive and maintain Customer Centric culture within ACGE Master care documentation teams to fulfill desired customer’s need
Support team members to fulfil their job responsibilities
 

Key Result Areas

1. On-time preparation/configuration of Master Care documentation of Machines, SPPs and SPMs.
2. Identify and Preparation of Master Documents in order to facilitate AE teams to use the documentation as reference for generating customized documents related to each project.
3. Self-review of the Master Documentation to ensure accuracy of documents.
4. To work closely with sales and calibrate the inputs for Feature list generation with Sales text and Price list.
5. Control the Master BOMs and Master features with control as per authority matrix defined.

Review rating provided by the customer on customer feedback form (QA), plan for continuous improvement and execute improvement actions

Key Interfaces

• AE , Assembly & Control teams (to receive the Engineering inputs & to review master documentation) 
• After Market teams (to receive site feedback and to align documentation with After-Market requirements)

Controls and QA team (for validation of Master documentation)

Competencies