Manager II - Key Accounts

Group Company

ACG Nova Nordeplast (NNP)

Primary Responsibilities

• Prepare the annual sales budget for the region and achieve targeted volumes.
• Ensure profitability at all negotiation levels, with emphasis on high-barrier materials.
• Provide technical-commercial support to clients, ensuring their satisfaction.
• Conduct regular client visits to gather and update market and competitor information.
• Identify and develop new business opportunities according to commercial needs.
• Increase market share in current accounts and with newly launched products.
• Recommend appropriate packaging options to clients.
• Monitor product performance and support homologation of new solutions.
• Maintain updated sales forecasts to ensure raw material supply chain planning.
• Ensure compliance with contribution margin versus annual budget.
• Recover opportunities with previously lost customers.
• Interface with internal departments to ensure excellence in customer service.
• Present new solutions aligned with current market demands and dynamics.

Key Result Areas

• Sales Target Achievement
• Customer Acquisition and Retention
• Market Share Growth
• Profitability Compliance
• Customer Satisfaction
• Sales Forecast Accuracy
• Commercial Strategy Execution
• Business Development

Key Interfaces

Internal:

• Sales Accounts
• Product Management
• Marketing
• Customer Service
• Supply Chain
• Finance

External:

• Clients (Pharma industry)
• Service Providers
• Industry Networks

Competencies